What we provide:
Core values
Flexibility, availability from half a day to many months.
Knowledgable, we understand social housing organisations, council retained homes and other related sectors, such as contractor, assets, finance, Care and EDRMS. Our knowledge spans each region of the UK, Scotland Wales and Ireland.
We bring practical solutions to uniquely fit organisation needs.
Links to wider resources within the housing ICT community. Honesty and Good value at all times
In Scotland we work with the Arneil Johnston social housing consultancy.
Services
ICT Review and rediscovery/reconfiguration
Pre-market engagement, to guide VfM when procuring
Assistance with OJEU and commercial procurement and supplier/product review
Project Management during implementation to PRINCE2 standards
Data validation and conversions
Business Process Review
Policy and procedure review, including eGuides etc
Interim Management and Critical Friend
CRM, Digital Platforms and service centre scripting
Asset Management configuration and validation
Business Reporting, data warehouse including presentation solutions and dashboards
Mobile working
Effective Omnichannel self-service for customers, staff, contractors and other stakeholders
A small fraction flavour of recent projects, covering from 34 - 145k home providers and many others
A2 Dominion (London/SE England) Jan 2024
Asset Management systems review,including application software, integrations, for 39,000 unit social landlord.
Cardiff City & Vale Of Glamorgan councils - 2023
Critical Friend for large projects involving NEC/Northgate HMS replacements and addition of dual language self-service
Waverley Borough Council Surrey - Autumn 2023
Housing Service ICT review & Critical Friend support,including legacy system applications, infrastructure for 5,000 unit council
London Borough of Hackney - Winter 2022
Housing ICT review, soft-market recomendations for large council & 5 TMOs managing 30,000 homes and 10,000 leaseholders
The Cheltenham Trust - Spring 2022
ICT review, assisted procure of new HR/Payroll solutions, for multi-site leisure organisation.
UBICO waste management (Gloucester wide) - Autumn 2021
Critical Friend during procurement
Barking & Dagenham Trading Partnership (BDTP) - Summer 2021
Critical Friend for new council contractor organisation utilising Accuserv - supporting over 18,000 homes
LFHA - Leeds Federated Housing Association - 2021
Review of housing platform, procurement of new Asset Management solution for 5,600+ unit social landlord.
Osprey Housing Group (Aberdeen & Moray) - 2020
Digital review, assistance in merge of group systems and procure of alternative HMS for 2,100 unit Scottish social landlord.
Bethphage Organisation (Staffs & midlands) - 2020
Critical Friend for procure of new care solution incl mobile working, for medium sized care & support charity provider
Cluid Housing (Dublin & throughout Southern Ireland) - 2019
ICT review,application software, soft-market and procurement support, for Irish Republics largest growing social landlord, with 7100+ homes.
Cheltenham & Stroud Councils - 2019
Procurement of Digital Platforms for two seperate local councils
Fife Council - 2019
Critical Friend assisting with recovery of new Cx HMS implementation project, 30,000 home council in central eastern Scotland
Stafford & Cannock League of Hospital Friends SCLOHF - 2019
Critical Friend & procurement of first housing system for 34 home charity landlord
South Lanark Council (Hamilton) - 2018
Soft market and HMS procurement for 30,000+ unit council
Response Organisation (Oxfordshire) - 2017
HMS and CRM platform replacement / procurement for Mental health services charity with approx 500 homes
Response Organisation (Oxfordshire) - 2017
HMS and CRM platform replacement / procurement for Mental health services charity with approx 500 homes
Place For People (Preston & UK-wide) - 2016
Critical Friend for diverse 145,000+ unit landlord
Torus Housing Group (NW England) - Summer 2016
Full group applications review and procurement of new housing, finance and DLO solutions. Substantial cost reductions secured and basis for establishment of modern systems and mobile platform for the 23,000 unit social landlord.
Walsall Housing Group - Autumn 2015
Assets and Contractor process review, pre-market engagement and procurement of new enterprise Contractor and mobile solution for over 200 users. Assistance to project manage delivery of Dovetail phase one, which was successfully delivered ahead of schedule in early September 2015
Scotlands Housing Network - Summer 2015
Process review and development of new reporting dashboards specification. Procurement of new dashboard and benchmark member facilities.
SOHA - Winter 2015
Management of new Housing Management System procurement, for 6,000 unit social landlord in South Oxfordshire.