What we provide:
Core values
Flexibility, availability from half a day to several months.
Knowledgable, we understand social housing and other related sectors, such as contractor, assets, finance and EDRMS. Our knowledge spans each region of the UK, Scotland Wales and Ireland.
We bring practical solutions to uniquely fit organisation needs.
Links to wider resources within the housing ICT community. Honesty and Good value at all times
In Scotland we work with the Arneil Johnston social housing consultancy.
Services
IT Review and rediscovery/reconfiguration
Pre-market engagement, to guide VfM when procuring
Assistance with OJEU and commercial procurement and supplier/product review
Project Management during implementation to PRINCE2 standards
Data validation and conversions
Business Process Review
Policy and procedure review, including eGuides etc
Interim Management and critical friend
CRM and service centre scripting
Asset Management configuration and validation
Business Reporting, including Crystal Reports
Mobile working and Omnichannel self-service for staff and customers
Recent projects
Langstane Housing (Aberdeen) - Autumn 2016
ICT review,including infrastructure, application software, governance, for 3,000 unit social landlord.
Torus Housing Group (NW England) - Summer 2016
Full group applications review and procurement of new housing, finance and OD solutions. Substantial cost reductions secured and basis for establishment of modern systems and mobile platform for the 23,000 unit social landlord.
Walsall Housing Group - Autumn 2015
Assets and Contractor process review, pre-market engagement and procurement of new enterprise Contractor and mobile solution for over 200 users. Assistance to project manage delivery of Dovetail phase one, which was successfully delivered ahead of schedule in early September 2015
Scotlands Housing Network - Summer 2015
Process review and development of new reporting dashboards specification. Procurement of new dashboard and benchmark member facilities.
SOHA - Winter 2015
Management of new Housing Management System procurement, for 6,000 unit social landlord in South Oxfordshire.