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Description
Keywords: WCML,repayment,rebate,credit,TOC,compensation,for,late,rail,journey,DelayRepay,VirginTrains,timetable,NRCoT,late,trains,train,franchise,privatised,renationalised,private,fragmented,infrastructure,railway,refund,refunded,Train Operating Company,West Coast Trains Limited,West Coast Trains Ltd,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,English,BR,Scottish,British,Welsh,problem,with,problem with,issue with,TOC,TOCs,transport,tour,tourism,tourists,urban,fail,infrastructure,delay,delays,delayed.late,later,Expensive,ticket,price,prices,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles,train operating companies,National Rail Conditions of Travel,ticket prices
Description: Tony Smith image Alamy HEJ5KF - The National Rail Conditions of Travel (NRCoT) are a contractual document setting out the consumer's rights and responsibilities when travelling on the National Rail railway network in Great Britain. These replaced the National Rail Conditions of Carriage (NRCoC) as of October 1st 2016.
When a train ticket is purchased, a contract is established. The NRCoT are the principal terms of that contract between traveller and train operating company (TOC), which have been established by the Rail Settlement Plan, which is part of the Association of Train Operating Companies. The document is available for public viewing at the National Rail website, and also as a free PDF download.
Additional terms do apply to travellers, primarily from two sources:
For certain ticket types (such as those purchased at discount in advance), the TOCs concerned apply additional terms and conditions on top of the NRCoT.
The NRCoT cover the entitlement and restrictions of travellers, however they are not the only document to do so. Under the Transport Act 2000 (section 219), the Railway Bylaws also apply, though more generally.
Whilst the NRCoT are referred to on all train tickets, at stations, and on internet sites selling tickets for rail travel, very few travellers ever bother to read the document, unless they find themselves in dispute with a rail company on some matter. They are, however, of use to the consumer, because they afford considerable rights to the traveller with regards ticket validity. This has become a matter of significant public interest recently, in view of the complex and convoluted pricing structure of rail tickets in Great Britain.
Warrington, England, UK
Description
Keywords: early,morning,evening,winter,rail,Scotrail,TOC,train,operating,company,privatised,public,customer,British,BR,waiting,delay,delayed,late,disruption,compensation,Perth,Scotland,UK,Scot,Scotrail,rail,Train Operating Company,British Rail,Passengers casting shadows,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,Scottish,British,Scotland,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles
Description: Tony Smith image Alamy H9PM28 -
Perth,Scotland,UK
Description
Keywords: early,morning,evening,winter,rail,Scotrail,TOC,train,operating,company,privatised,public,customer,British,BR,waiting,delay,delayed,late,disruption,compensation,Perth,Scotland,UK,Scot,Scotrail,rail,Train Operating Company,British Rail,Passengers casting shadows,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,Scottish,British,Scotland,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles
Description: Tony Smith image Alamy H9PM2A -
Perth,Scotland,UK
Description
Keywords: early,morning,evening,winter,rail,Scotrail,TOC,train,operating,company,privatised,public,customer,British,BR,waiting,delay,delayed,late,disruption,compensation,Perth,Scotland,UK,Scot,Scotrail,rail,Train Operating Company,British Rail,Passengers casting shadows,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,Scottish,British,Scotland,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles
Description: Tony Smith image Alamy H9PM2C -
Perth,Scotland,UK
Description
Keywords: Scotrail,TOC,train,operating,company,public,customer,British,waiting,delay,delayed,disruption,compensation,Perth,Scotland,UK,Scot,Scotrail,rail,Train Operating Company,Passengers casting shadows,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,Scottish,British,Scotland,delay,delays,delayed.late,Images of,Tony Smith,Great Britain,workers,strike,RMT union
Description: Tony Smith image Alamy H9PM2D -
Perth,Scotland,UK
Description
Keywords: line,electrified,WCML,England,UK,main,Virgin,Warrington,Cheshire,WBQ,Bank,Quay,cables,cable,copper,valuable,theft,steal,temptation,danger,unsafe,vandal,insulator,lead,stolen,crime,damage,kids,children,Overhead line,electric train line,West Coast Main Line,Bank Quay,Railway lines,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,English,British,England,support,sun,sky,loss,cost,tax,payer,taxpayer,freight,delays,thieves,criminal,criminals,transformer,switch,gear,switchgear,signal,signalling,metal,scrap,offence,transport,police,forensic,marking,agents,scrap,railtrack,network,rail,insulator,insulators,glass,plastic,electrical,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles,freight delays,scrap metal,Transport Police,British Transport Police,forensic marking agents,Scrap Metal Dealers Act,Network Rail
Description: Tony Smith image Alamy H550GA - Cable theft costs millions of pounds each year. The total cost to the economy, taking into account the impact of freight delays to power stations, supermarkets etc and on passengers who miss appointments or have their day ruined, is even higher.
The theft of metal is a big problem for the railway as thieves target signalling cables, overhead power lines and even metal fences to sell for scrap.
Britain's rail network is designed to fail safe, which means that when a cable is cut trains are brought to a standstill. This protects passengers but can lead to lengthy, frustrating delays while the problem is found and fixed safely.
A large proportion of funding comes from the UK Government, so these thefts are, ultimately, costing taxpayers money.
Warrington,Cheshire,England,UK
Description
Keywords: line,electrified,WCML,England,UK,west,coast,main,Virgin,Cheshire,Bank,Quay,cables,cable,copper,valuable,theft,steal,temptation,danger,unsafe,vandal,insulator,lead,stolen,crime,damage,kids,children,Overhead line,electric train line,West Coast Main Line,Bank Quay,Railway lines,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,English,British,England,support,sun,sky,loss,cost,tax,payer,taxpayer,freight,delays,thieves,criminal,criminals,transformer,switch,gear,switchgear,signal,signalling,metal,scrap,offence,transport,police,forensic,marking,agents,scrap,railtrack,network,rail,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles,freight delays,scrap metal,Transport Police,British Transport Police,forensic marking agents,Scrap Metal Dealers Act,Network Rail
Description: Tony Smith image Alamy H550K8 - Cable theft costs millions of pounds each year. The total cost to the economy, taking into account the impact of freight delays to power stations, supermarkets etc and on passengers who miss appointments or have their day ruined, is even higher.
The theft of metal is a big problem for the railway as thieves target signalling cables, overhead power lines and even metal fences to sell for scrap.
Britain's rail network is designed to fail safe, which means that when a cable is cut trains are brought to a standstill. This protects passengers but can lead to lengthy, frustrating delays while the problem is found and fixed safely.
A large proportion of funding comes from the UK Government, so these thefts are, ultimately, costing taxpayers money.
Warrington,Cheshire,England,UK
Description
Keywords: West,coast,main,line,mainline,BR,privitised,rail,rails,track,tracks,Northbound,dusk,at,night,evening,franchise,lighting,Lever,plant,factory,WBQ,profit,profits,expensive,increase,overhead,cable,cables,problem,delay,delays,Virgin Pendolino,electric train,Warrington Bank Quay,railway station,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,English,British,England,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles
Description: Tony Smith image Alamy H19DHJ -
Warrington Bank Quay, Cheshire, England, UK
Description
Keywords: train,line,track,platform,Scotrail,Scot,rail,Abellio,transport,co,company,Ned,Nedrailways,privatised,subsidy,subsidised,network,Dutch,national,operator,Nederlandse,Spoorwegen,Serco-Abellio,Serco,GB,Great,Britain,British,BR,Station Road,Annan,Dumfries and Galloway,Scotland,UK,Humza,Yousaf,GoTonySmith,anainn,gaelic,national,cycle,network,interchange,Glasgow,Carlisle,Abelio,poor,service,battle,with,Scotish,Scottish,Parliament,Govt,Government,political,pressure,mounts,2025,Alba,Abellio,transport,operator,Dutch,company,performance,late,fined,delay,delays,regulation,strip,viable,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Franchise Battle,political pressure,transport operator Abellio,Humza Yousaf,Rail passengers,public sector bid
Description: Tony Smith image Alamy EY3RM6 - Telegraph News from Nov 2016 - Abellio braces for Scotrail franchise battle as political pressure mounts
Transport operator Abellio is bracing for a battle with the Scottish Government to hold on to its Scotrail franchise as fresh data showed the number of delayed trains is increasing.
The Dutch company has admitted that its performance is not good enough but said after a scathing attack at the weekend from the Scottish Government that it would have no problem competing with a public-sector bidder for Scotrail.
Abellio won the franchise to run Scotland's train services until 2025 two years ago, but has since been fined £438,000 due to continued delays on its trains.
More info, see http://www.telegraph.co.uk/business/2016/11/21/abellio-braces-for-scotrail-franchise-battle-as-political-pressu/
Station Road,Annan,Dumfries and Galloway,Scotland, UK
Description
Keywords: train,line,track,platform,Scotrail,Scot,rail,Abellio,transport,co,company,Ned,Nedrailways,privatised,subsidy,subsidised,network,Dutch,national,operator,Nederlandse,Spoorwegen,Serco-Abellio,Serco,GB,Great,Britain,British,BR,Station Road,Annan,Dumfries and Galloway,Scotland,UK,GoTonySmith,operated,by,Abelio,poor,service,battle,with,Scotish,Scottish,Parliament,Govt,Government,political,pressure,mounts,2025,Alba,Abellio,transport,operator,Dutch,company,performance,late,fined,delay,delays,regulation,strip,viable,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Franchise Battle,political pressure,transport operator Abellio,Humza Yousaf,Rail passengers,public sector bid
Description: Tony Smith image Alamy EY3RM8 - Telegraph News from Nov 2016 - Abellio braces for Scotrail franchise battle as political pressure mounts
Transport operator Abellio is bracing for a battle with the Scottish Government to hold on to its Scotrail franchise as fresh data showed the number of delayed trains is increasing.
The Dutch company has admitted that its performance is not good enough but said after a scathing attack at the weekend from the Scottish Government that it would have no problem competing with a public-sector bidder for Scotrail.
Abellio won the franchise to run Scotland's train services until 2025 two years ago, but has since been fined £438,000 due to continued delays on its trains.
More info, see http://www.telegraph.co.uk/business/2016/11/21/abellio-braces-for-scotrail-franchise-battle-as-political-pressu/
Station Road,Annan,Dumfries and Galloway,Scotland, UK
Description
Keywords: train,line,track,platform,Scotrail,Scot,rail,Abellio,transport,co,company,Ned,Nedrailways,privatised,subsidy,subsidised,network,Dutch,national,operator,Nederlandse,Spoorwegen,Serco-Abellio,Serco,GB,Great,Britain,British,BR,Station Road,Annan,Dumfries and Galloway,Scotland,UK,GoTonySmith,Abelio,poor,service,battle,with,Scotish,Scottish,Parliament,Govt,Government,political,pressure,mounts,2025,Alba,Abellio,transport,operator,Dutch,company,performance,late,fined,delay,delays,regulation,strip,viable,delay,delays,delayed.late,later,rural,Buy Pictures of,Buy Images Of,Scotlands Railway,Franchise Battle,political pressure,transport operator Abellio,Humza Yousaf,Rail passengers,public sector bid
Description: Tony Smith image Alamy EY3RMB - Telegraph News from Nov 2016 - Abellio braces for Scotrail franchise battle as political pressure mounts
Transport operator Abellio is bracing for a battle with the Scottish Government to hold on to its Scotrail franchise as fresh data showed the number of delayed trains is increasing.
The Dutch company has admitted that its performance is not good enough but said after a scathing attack at the weekend from the Scottish Government that it would have no problem competing with a public-sector bidder for Scotrail.
Abellio won the franchise to run Scotland's train services until 2025 two years ago, but has since been fined £438,000 due to continued delays on its trains.
More info, see http://www.telegraph.co.uk/business/2016/11/21/abellio-braces-for-scotrail-franchise-battle-as-political-pressu/
Station Road,Annan,Dumfries and Galloway,Scotland, UK
Description
Keywords: crowd,railway,rail,station,passenger,queues,street,track,delay,delays,canceled,cancellation,BR,national,West,Midland,Midlands,urban,city,centre,fault,compensation,Birmingham New St,New St,New Street,British Rail,National Rail,Rail Passengers,London Midland,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,English,British,England,travel,travelers,workers,travellers,commuter,commuters,repay,refund,refunds,compo,delay,delays,delayed.late,later,Expensive,ticket,price,prices,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles,Delay Repay,ticket prices
Description: Tony Smith image Alamy H19DCN -
New Street, Birmingham, West Midlands, England, UK
Description
Keywords: transport,rail,railway,train,trains,passenger,traveler,journey,traveller,travelers,infrasructure,infrastructure,Network,transit,TOC,privatised,public,ownership,public,building,Victorian,platform,Scotrail,City,Centre,Glaswegian,walking down,City Centre,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,Scottish,British,Scotland,Street,Glasgow,G1,3SL,at,red,lights,dawn,travel,tourism,delay,shadow,shadows,dark,nighttime,Virgin,trains,WCML,Virgin,trains,West,Coast,Main,Line,Intercity,Inter-City,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles,Gordon St,G1 3SL,Gordon Street,Gordon St,Platform passengers,In The Evening,On the platform,Dawn Train,walking down the platform,Virgin Trains,Virgin Trains,Main Line
Description: Tony Smith image Alamy H9PM3H - Avanti West Coast is a train operating company in the United Kingdom owned by FirstGroup (70%) and Trenitalia (30%) that operates the West Coast Partnership.
During November 2016, the Department for Transport (DfT) announced the InterCity West Coast franchise would be replaced by the West Coast Partnership (WCP). In August 2019, the DfT awarded the WCP franchise to the First Trenitalia consortium. On 8 December 2019, Avanti West Coast took over operations from the prior operating company Virgin Trains, which had run the franchise since 1997. Originally, the franchise was initially scheduled to run until March 2030, and had also been set to operate the initial High Speed 2 services from 2026. However, during December 2020, it was announced that First Trenitalia and the DfT had agreed to terminate the WCP franchise at the earlier date of 31 March 2026 as part of the abolition of the franchise system. Since then a number of contract changes have taken place due to COVID-19 and then poor performance by the company. As of March 2023, the company's contract will expire in October 2023.
Between 14 August and 18 September 2022, Avanti West Coast reduced its timetable, citing unofficial strike action from its employees. However, this allegation was disputed by Aslef, which accused the company of lying and blamed their lack of recruitment, especially of train drivers, for the problems. Trains were running at one service per hour on the majority of routes, as opposed to the three which would typically occur on the London Euston to Manchester Piccadilly route. Following these changes, Avanti West Coast was subject to public criticism
news stories emerged of numerous train cancellations, overcrowded services, delays, and expensive fares. Many commuters faced difficulties reaching their destinations on the reduced services and some travellers have been left to wait for to two days before travel for tickets to be released for sale
Gordon St, Glasgow G1 3SL
Description
Keywords: line,electrified,WCML,England,UK,west,coast,main,Virgin,Cheshire,WBQ,Bank,Quay,cables,cable,copper,valuable,theft,steal,temptation,danger,unsafe,vandal,insulator,lead,stolen,crime,damage,kids,children,Overhead line,electric train line,Bank Quay,Railway lines,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,English,British,England,support,sun,sky,loss,cost,tax,payer,taxpayer,freight,delays,thieves,criminal,criminals,transformer,switch,gear,switchgear,signal,signalling,metal,scrap,offence,transport,police,forensic,marking,agents,scrap,railtrack,network,rail,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles,freight delays,scrap metal,Transport Police,British Transport Police,forensic marking agents,Scrap Metal Dealers Act,Network Rail
Description: Tony Smith image Alamy H542A5 - Cable theft costs millions of pounds each year. The total cost to the economy, taking into account the impact of freight delays to power stations, supermarkets etc and on passengers who miss appointments or have their day ruined, is even higher.
The theft of metal is a big problem for the railway as thieves target signalling cables, overhead power lines and even metal fences to sell for scrap.
Britain's rail network is designed to fail safe, which means that when a cable is cut trains are brought to a standstill. This protects passengers but can lead to lengthy, frustrating delays while the problem is found and fixed safely.
A large proportion of funding comes from the UK Government, so these thefts are, ultimately, costing taxpayers money.
Warrington,Cheshire,England,UK
Description
Keywords: WCML,repayment,rebate,TOC,compensation,for,late,rail,journey,DelayRepay,VirginTrains,timetable,NRCoT,late,trains,train,franchise,privatised,renationalised,private,fragmented,infrastructure,railway,refund,Train Operating Company,West Coast Trains Limited,West Coast Trains Ltd,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,English,BR,Scottish,British,Welsh,problem,with,problem with,issue with,TOC,TOCs,transport,tour,tourism,tourists,urban,fail,infrastructure,delay,delays,delayed.late,later,Expensive,ticket,price,prices,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles,train operating companies,National Rail Conditions of Travel,ticket prices
Description: Tony Smith image Alamy HEJ5K6 - The National Rail Conditions of Travel (NRCoT) are a contractual document setting out the consumer's rights and responsibilities when travelling on the National Rail railway network in Great Britain. These replaced the National Rail Conditions of Carriage (NRCoC) as of October 1st 2016.
When a train ticket is purchased, a contract is established. The NRCoT are the principal terms of that contract between traveller and train operating company (TOC), which have been established by the Rail Settlement Plan, which is part of the Association of Train Operating Companies. The document is available for public viewing at the National Rail website, and also as a free PDF download.
Additional terms do apply to travellers, primarily from two sources:
For certain ticket types (such as those purchased at discount in advance), the TOCs concerned apply additional terms and conditions on top of the NRCoT.
The NRCoT cover the entitlement and restrictions of travellers, however they are not the only document to do so. Under the Transport Act 2000 (section 219), the Railway Bylaws also apply, though more generally.
Whilst the NRCoT are referred to on all train tickets, at stations, and on internet sites selling tickets for rail travel, very few travellers ever bother to read the document, unless they find themselves in dispute with a rail company on some matter. They are, however, of use to the consumer, because they afford considerable rights to the traveller with regards ticket validity. This has become a matter of significant public interest recently, in view of the complex and convoluted pricing structure of rail tickets in Great Britain.
Warrington, England, UK
Description
Keywords: train,line,track,platform,Scotrail,Scot,rail,Abellio,transport,co,company,Ned,Nedrailways,subsidy,subsidised,network,Dutch,national,Nederlandse,Spoorwegen,Serco,GB,Great,Britain,British,BR,Station Road,Annan,Dumfries and Galloway,Scotland,UK,GoTonySmith,operated,by,Abelio,poor,service,battle,with,Scotish,Scottish,Parliament,Govt,Government,political,pressure,mounts,2025,Alba,Abellio,transport,operator,Dutch,company,performance,late,fined,delay,delays,regulation,strip,viable,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Franchise Battle,political pressure,transport operator Abellio,Humza Yousaf,Rail passengers,public sector bid
Description: Tony Smith image Alamy EY3RM9 - Telegraph News from Nov 2016 - Abellio braces for Scotrail franchise battle as political pressure mounts
Transport operator Abellio is bracing for a battle with the Scottish Government to hold on to its Scotrail franchise as fresh data showed the number of delayed trains is increasing.
The Dutch company has admitted that its performance is not good enough but said after a scathing attack at the weekend from the Scottish Government that it would have no problem competing with a public-sector bidder for Scotrail.
Abellio won the franchise to run Scotland's train services until 2025 two years ago, but has since been fined £438,000 due to continued delays on its trains.
More info, see http://www.telegraph.co.uk/business/2016/11/21/abellio-braces-for-scotrail-franchise-battle-as-political-pressu/
Station Road,Annan,Dumfries and Galloway,Scotland, UK
