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Description
Keywords: WCML,repayment,rebate,credit,TOC,compensation,for,late,rail,journey,DelayRepay,VirginTrains,timetable,NRCoT,late,trains,train,franchise,privatised,renationalised,private,fragmented,infrastructure,railway,refund,refunded,Train Operating Company,West Coast Trains Limited,West Coast Trains Ltd,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,English,BR,Scottish,British,Welsh,problem,with,problem with,issue with,TOC,TOCs,transport,tour,tourism,tourists,urban,fail,infrastructure,delay,delays,delayed.late,later,Expensive,ticket,price,prices,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles,train operating companies,National Rail Conditions of Travel,ticket prices
Description: Tony Smith image Alamy HEJ5KF - The National Rail Conditions of Travel (NRCoT) are a contractual document setting out the consumer's rights and responsibilities when travelling on the National Rail railway network in Great Britain. These replaced the National Rail Conditions of Carriage (NRCoC) as of October 1st 2016.
When a train ticket is purchased, a contract is established. The NRCoT are the principal terms of that contract between traveller and train operating company (TOC), which have been established by the Rail Settlement Plan, which is part of the Association of Train Operating Companies. The document is available for public viewing at the National Rail website, and also as a free PDF download.
Additional terms do apply to travellers, primarily from two sources:
For certain ticket types (such as those purchased at discount in advance), the TOCs concerned apply additional terms and conditions on top of the NRCoT.
The NRCoT cover the entitlement and restrictions of travellers, however they are not the only document to do so. Under the Transport Act 2000 (section 219), the Railway Bylaws also apply, though more generally.
Whilst the NRCoT are referred to on all train tickets, at stations, and on internet sites selling tickets for rail travel, very few travellers ever bother to read the document, unless they find themselves in dispute with a rail company on some matter. They are, however, of use to the consumer, because they afford considerable rights to the traveller with regards ticket validity. This has become a matter of significant public interest recently, in view of the complex and convoluted pricing structure of rail tickets in Great Britain.

Description
Keywords: early,morning,evening,winter,rail,Scotrail,TOC,train,operating,company,privatised,public,customer,British,BR,waiting,delay,delayed,late,disruption,compensation,Perth,Scotland,UK,Scot,Scotrail,rail,Train Operating Company,British Rail,Passengers casting shadows,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,Scottish,British,Scotland,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles
Description: Tony Smith image Alamy H9PM28 -

Description
Keywords: early,morning,evening,winter,rail,Scotrail,TOC,train,operating,company,privatised,public,customer,British,BR,waiting,delay,delayed,late,disruption,compensation,Perth,Scotland,UK,Scot,Scotrail,rail,Train Operating Company,British Rail,Passengers casting shadows,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,Scottish,British,Scotland,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles
Description: Tony Smith image Alamy H9PM2A -

Description
Keywords: early,morning,evening,winter,rail,Scotrail,TOC,train,operating,company,privatised,public,customer,British,BR,waiting,delay,delayed,late,disruption,compensation,Perth,Scotland,UK,Scot,Scotrail,rail,Train Operating Company,British Rail,Passengers casting shadows,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,Scottish,British,Scotland,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles
Description: Tony Smith image Alamy H9PM2C -

Description
Keywords: Scotrail,TOC,train,operating,company,public,customer,British,waiting,delay,delayed,disruption,compensation,Perth,Scotland,UK,Scot,Scotrail,rail,Train Operating Company,Passengers casting shadows,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,Scottish,British,Scotland,delay,delays,delayed.late,Images of,Tony Smith,Great Britain,workers,strike,RMT union
Description: Tony Smith image Alamy H9PM2D -

Description
Keywords: West,coast,main,line,mainline,BR,privitised,rail,rails,track,tracks,Northbound,dusk,at,night,evening,franchise,lighting,Lever,plant,factory,WBQ,profit,profits,expensive,increase,overhead,cable,cables,problem,delay,delays,Virgin Pendolino,electric train,Warrington Bank Quay,railway station,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,English,British,England,delay,delays,delayed.late,later,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles
Description: Tony Smith image Alamy H19DHJ -

Description
Keywords: crowd,railway,rail,station,passenger,queues,street,track,delay,delays,canceled,cancellation,BR,national,West,Midland,Midlands,urban,city,centre,fault,compensation,Birmingham New St,New St,New Street,British Rail,National Rail,Rail Passengers,London Midland,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,English,British,England,travel,travelers,workers,travellers,commuter,commuters,repay,refund,refunds,compo,delay,delays,delayed.late,later,Expensive,ticket,price,prices,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles,Delay Repay,ticket prices
Description: Tony Smith image Alamy H19DCN -

Description
Keywords: WCML,repayment,rebate,TOC,compensation,for,late,rail,journey,DelayRepay,VirginTrains,timetable,NRCoT,late,trains,train,franchise,privatised,renationalised,private,fragmented,infrastructure,railway,refund,Train Operating Company,West Coast Trains Limited,West Coast Trains Ltd,GoTonySmith,@HotpixUK,Tony,Smith,UK,GB,Great,Britain,United,Kingdom,English,BR,Scottish,British,Welsh,problem,with,problem with,issue with,TOC,TOCs,transport,tour,tourism,tourists,urban,fail,infrastructure,delay,delays,delayed.late,later,Expensive,ticket,price,prices,Buy Pictures of,Buy Images Of,Images of,Stock Images,Tony Smith,United Kingdom,Great Britain,British Isles,train operating companies,National Rail Conditions of Travel,ticket prices
Description: Tony Smith image Alamy HEJ5K6 - The National Rail Conditions of Travel (NRCoT) are a contractual document setting out the consumer's rights and responsibilities when travelling on the National Rail railway network in Great Britain. These replaced the National Rail Conditions of Carriage (NRCoC) as of October 1st 2016.
When a train ticket is purchased, a contract is established. The NRCoT are the principal terms of that contract between traveller and train operating company (TOC), which have been established by the Rail Settlement Plan, which is part of the Association of Train Operating Companies. The document is available for public viewing at the National Rail website, and also as a free PDF download.
Additional terms do apply to travellers, primarily from two sources:
For certain ticket types (such as those purchased at discount in advance), the TOCs concerned apply additional terms and conditions on top of the NRCoT.
The NRCoT cover the entitlement and restrictions of travellers, however they are not the only document to do so. Under the Transport Act 2000 (section 219), the Railway Bylaws also apply, though more generally.
Whilst the NRCoT are referred to on all train tickets, at stations, and on internet sites selling tickets for rail travel, very few travellers ever bother to read the document, unless they find themselves in dispute with a rail company on some matter. They are, however, of use to the consumer, because they afford considerable rights to the traveller with regards ticket validity. This has become a matter of significant public interest recently, in view of the complex and convoluted pricing structure of rail tickets in Great Britain.




